Terms of Service

Last updated: 5 September 2026

These Terms of Service ("Terms") govern your access to and use of the Stratosphere Creative website ("Website").

By accessing or using this Website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the Website.

In these Terms, "Stratosphere", "we", "us" and "our" refer to Stratosphere Creative.

1. About This Website

The Website provides information about Stratosphere Creative, our capabilities, services, projects, experience and related content.

Information presented on the Website is provided for general informational and promotional purposes.

Nothing on this Website constitutes a binding offer to provide services.

2. Client Engagements

Submitting an enquiry, contacting us, requesting a quotation, discussing a project or providing us with a brief does not by itself create a client, agency, consultancy or other contractual relationship between you and Stratosphere.

A project engagement will only be governed by the quotation, proposal, scope of work, purchase order, contract or other agreement accepted by the relevant parties.

If there is any conflict between these Website Terms and the terms of a separately agreed client contract relating to a project, the client contract will prevail in relation to that project.

3. Intellectual Property

Unless otherwise stated, the Website and its contents, including its design, layout, graphics, illustrations, photographs, videos, animations, copy, concepts, presentations, branding, logos and other materials, are owned by or licensed to Stratosphere and are protected by applicable intellectual property laws.

You may view and use the Website for personal or legitimate business reference purposes.

You may not reproduce, republish, distribute, modify, transmit, commercially exploit, sell or create derivative works from our Website content without our prior written permission.

Nothing in these Terms grants you ownership of or a licence to use Stratosphere's trade names, trademarks, logos or other proprietary materials except as expressly permitted by us.

4. Client Work and Third-Party Materials

Our portfolio may display work produced for clients.

Company names, trademarks, logos, products, photographs and other third-party materials appearing in our portfolio remain the property of their respective owners where applicable.

Their appearance on our Website does not imply that Stratosphere owns those third-party rights.

Portfolio work is presented to demonstrate our experience and capabilities. It may represent only part of a larger project or campaign and should not necessarily be interpreted as a complete representation of a client's current brand, strategy, products or services.

5. Permitted Use

You agree to use the Website only for lawful purposes.

You must not attempt to:

  • gain unauthorised access to the Website or its systems;

  • interfere with the operation or security of the Website;

  • introduce malware, malicious code or other harmful material;

  • scrape, harvest or systematically extract Website content without permission;

  • impersonate another person or organisation;

  • use the Website for fraudulent, unlawful or abusive activity; or

  • infringe our intellectual property rights or the rights of any third party.

We may restrict or block access to the Website where we reasonably believe that these Terms have been breached or that the Website is being misused.

6. Information You Submit

If you contact us or submit information through the Website, you confirm that:

  • the information you provide is accurate to the best of your knowledge;

  • you are entitled to provide that information to us; and

  • your submission does not infringe the rights of another person or organisation.

Please do not send confidential, commercially sensitive or proprietary information through a general website enquiry form unless appropriate arrangements have been made.

Your personal data will be handled in accordance with our Privacy Policy.

7. Accuracy of Information

We aim to keep the Website accurate and up to date, but we do not guarantee that all information will always be complete, accurate or current.

Projects, services, personnel, capabilities, availability and other information may change without notice.

Portfolio material may relate to work completed at an earlier date and may not reflect the current status of the relevant client, campaign, product or organisation.

8. Third-Party Links and Services

The Website may include links to third-party websites, social-media platforms or other external services.

These links are provided for convenience or reference. We do not control and are not responsible for the availability, security, accuracy, content or practices of third-party websites.

Accessing a third-party website is at your own discretion and subject to that third party's terms and policies.

9. Website Availability

We may change, update, suspend or discontinue any part of the Website at any time.

We do not guarantee that the Website will always be available, uninterrupted, secure or free from errors, viruses or other harmful components.

10. Disclaimer

To the fullest extent permitted by Singapore law, the Website and its contents are provided on an "as available" basis without warranties or representations of any kind, whether express or implied.

Information on this Website should not be relied upon as professional, legal, financial or other specialist advice.

You should obtain appropriate professional advice where necessary before making decisions based on information presented on the Website.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Stratosphere will not be liable for any indirect, incidental, special or consequential loss arising from or connected with your access to, use of, inability to use or reliance on this Website or its content.

This includes, where permitted by law, loss of revenue, profits, business opportunities, goodwill or data.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under Singapore law.

12. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose and protect personal data.

13. Changes to These Terms

We may revise these Terms from time to time.

Any revised Terms will take effect when published on this Website unless otherwise stated.

Your continued use of the Website following publication of revised Terms constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be treated as modified to the minimum extent necessary or, where modification is not possible, removed.

The remaining provisions will continue in effect.

15. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of the Republic of Singapore.

You agree to submit to the exclusive jurisdiction of the courts of Singapore in relation to disputes arising from or connected with these Terms or your use of the Website.

16. Contact

For questions regarding these Terms, please contact:

Stratosphere Creative
Email: [insert general contact email]
Singapore